Allergens-Webinar in Englisch 🧼

Lots of guests are affected by food allergies or intolerances, making it essential for hospitality professionals to act knowledgeably and responsibly. In this webinar, you'll learn how to correctly label the 14 major allergens, what to watch out for during storage and preparation, how to integrate alternative ingredients into your planning, and how to advise guests with confidence and care.

🎯 Learning outcomes

Understand the legal requirements of the EU allergen regulation
Distinguish between allergies and intolerances
Implement hygiene and separation rules for food storage and preparation
Identify and correctly label the 14 major allergens
Plan menus using safe alternatives
Create allergen-aware menus and buffet offerings
Communicate clearly and competently with guests
Act quickly and correctly in emergency situations

Safety in hospitality means working attentively, listening carefully, communicating honestly – and taking responsibility.

Manuel Wolfsteiner – Kitchen expert TRAUNER Academy

Your benefits at a glance

Demonstrate your expertise

Certificate of competence as proof of your allergen knowledge.

Gain confidence

EU allergen regulations clearly explained and easy to apply.

Advise guests professionally

Communicate with clarity – even when questions get tricky.

Learning by doing

Practical tips on labelling, menu planning and guest interaction.

Work with awareness

Implement allergen-safe processes in your day-to-day routine.

Deepen your knowledge

Access to additional e-learning content and a knowledge test to complete your certification.

Upcoming dates & booking

🕒 Webinar schedule

Welcome & introduction: Why understanding allergens is essential in today’s hospitality industry.
Part 1: Foundations & safe routines
Learn to distinguish between allergies and intolerances, understand food handling rules, and get to know the legal framework.
Part 2: Key allergens & real-world application
How to recognise and avoid major allergens, use alternative products in planning, label dishes correctly, and talk to guests with confidence.
Follow-up: e-learning course (approx. 60 mins), flexible and self-paced. On completion, you’ll receive your certificate via e-mail and as a downloadable PDF.